The Gran Bahia Principe Tulum enjoys a beachfront location. The hotel offers tennis courts, an outdoor pool and a day spa as well as a concierge, a beauty centre and a spa & wellness centre. Guests will be able to enjoy the seclusion and privacy of the hotel's private beach.

The Gran Bahia Principe Tulum caters for families with children offering babysitting / child services and a kids club. There is an atm / cash machine, a gift shop and a hairdresser within the hotel. In addition to a safe-deposit box and meeting rooms, the hotel features a hair salon, a fitness centre and a currency exchange.

The rooms offer elegant décor and luxurious 5-star facilities. The rooms offer tea and coffee making facilities, a TV, a safe and include panoramic views of the sea and the pool. The rooms at the hotel feature complimentary toiletries, an iron and a mini bar.

Sistema Nohoch Nah Chich, Xcacel-Xcacelito and Sistema Dos Ojos are within driving distance of the Gran Bahia Principe Tulum. Xel-Ha Park and Xelha can be reached with a 20 minute drive. Playa del Carmen Airport (PCM) is within a 40 minute drive from the hotel.